Press Coverage

  • Want uninsured patients to pay up? Help, Don’t Harass.

    May 30, 2013
    A medical billing and collections company is flipping the script between doctors and patients who don’t have health insurance to pay for care. Instead of writing off those bills as bad debt, physicians are hiring MedDirect to work directly with patients to help them find a way to pay. This allows physicians to continue to serve this growing population and patients to maintain access to care.
    Full story
  • 7 Key Issues to Tackle in Patient Engagement (and 11 Companies Getting it Done)

    May 01, 2013
    There are thousands of organizations offering solutions to scores of challenges around patient engagement. Below are 11 companies who have taken aim at seven of the key problems. They’re all on to something.
    Full story
  • Grand Rapids to Receive 600 New Jobs and $84 Million Worth of Investments

    May 24, 2012
    MedDirect, Inc., a Grand Rapids-based patient customer service and patient pay accounts receivable management company, was approved to receive a $750,000 Michigan Business Development Program incentive to open a new facility in the City of Grand Rapids. MedDirect proposes to invest up to $2.1 million and create up to 300 new jobs over the next three years. Michigan was chosen over surrounding states based on its desirable work force, Grand Rapid’s excellent infrastructure, and the years of strong tenure MedDirect has already experienced in the state.
    Full story
  • "What is Your Financial Practice I.Q.?" Article Published at Advance for Healthcare Professionals

    Nov 29, 2011
    Effectively defining success is one of the most critical components of ensuring both the long-term health and day-to-day efficiencies of one's practice. Practices require trustworthy and actionable data. They need to have the ability to act and the appetite to change when opportunities present themselves. And while the challenges of properly assessing the "I.Q." of a practice may be complex, the solution doesn't have to be.
    Full story
  • "Optimizing Reimbursement on Patient Pay Balances" Article Published at Advance for Healthcare Professionals

    Aug 31, 2011
    Patients are craving more and better communications, increased clarity and less confusion of the broader billing process. The current gap between existing billing protocols and patient expectations provides one of the most significant opportunities to increase physician reimbursement.
    Full story
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