MedData

Dedicated Client Services

Our experience is established. Our innovation leads the industry. Our organization is rock solid. And we’ve earned our reputation through hands-on, personal service and unmatched customer care. Your business is our top priority, and it shows in every facet of our culture.

Our clients consistently tell us that our Client Services group is invaluable to their practices’ success. Clients expect and depend on the following from their MedData Client Service representatives:

  • Two dedicated client service managers to every account
  • A single point of contact  for every need, 24 hours a day
  • Payer fee-schedule analysis and contract negotiations for optimized coverage rates
  • MedData I.Q., a secure, online portal where clients easily access detailed operational, financial, productivity and clinical information occurring within their practice
  • E&M coding feedback consultations to quickly identify trends and increase cash flow
  • Month-end physician consultations to optimize the revenue cycle
  • Average tenure of our Client Services Directors is 10+ years

Our new client on-boarding process is fast, streamlined, and, most important to your cash flow, as seamless as possible:

  • Dedicated implementation team to ensure nothing falls through the cracks
  • Structured meetings/checklists/milestones for seamless transitions
  • Client revenue projections for accurate and actionable financial planning
  • Fast provider enrollment for uninterrupted reimbursement
  • Little or no disruption to normal cash flow during transition process
  • Tenured auditors and coders to hand-hold the coding transition
  • 24 hour client services touch point to handle all needs
  • E&M coding feedback consultations to identify trends and maximize reimbursement

New Client Implementation

Implementation Ongoing

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Email Us or Call 800-835-7474.