A Single Patient Touchpoint for All Payment Programs
MedData OneTouch® uses an integrated service line approach to simplify the most complex aspects of the revenue cycle for hospitals and health systems. It is entirely unique in the marketplace because of its ability to deliver a single solution for the entire patient financial experience.
Our comprehensive program identifies all payer sources and the most appropriate coverage in the properly compliant order through a single touchpoint for patients, whether they’re insured, under-insured, or uninsured. Consistent engagement about financial advocacy from one point of contact improves the patient experience throughout their healthcare journey.
The integrated nature of this method specifically improves upon operational centers by making them work together as a single unified solution, streamlining the entire revenue cycle management process. Client data is even better protected through secure access given to one trusted partner instead of open exchanges with many vendors across multiple services.
Watch How You Can Create a Better Patient Experience
See how MedData OneTouch® compares to a traditional healthcare RCM.
MedData OneTouch® uses an integrated service line approach to simplify the most complex aspects of the Revenue Cycle for Hospitals and Health Systems
Contact us to learn how your organization can reduce your cost to collect, improve patient satisfaction, reduce risk, and streamline your revenue cycle.
MedData OneTouch® Increases Cost Savings and Patient Satisfaction
COMPLEMENTARY SERVICES TO ASSIST WITH PATIENT FINANCIAL SERVICES
Eligibility & Disability
Screening and advocacy designed to find maximum coverage from more than 2,000 state, federal, and local programs for all patients.
A/R Recovery & Resolution
Full-service, outsourced A/R billing and follow-up, including all balances and project work.
Denials Management
Persistent, hands-on approach and high-tech resources to overturn administrative or clinical denials.
Injury Accounts & Workers’ Compensation
Expert billing & legal teams resolve all claims in their entirety to mitigate compliance and revenue risks for Workers’ Comp and Liability (Auto) accounts.
Out of State Eligibility
20+ years of legal oversight experience in all 50 states and 350+ Medicaid payer profiles.
Veterans Administration
Deep understanding of VA billing, appeals, aging, high dollar, etc., and personal connections to VISNs nationwide.
Focused engagement process for denials requiring the patient’s and/or subscriber’s involvement in order to secure resolution.
Patient Responsibility/Early Out
Dedicated U.S.-based call center focused on patient education and first-call resolution to increase collections.
Comprehensive mobile platform that seamlessly integrates all of a hospital’s digital assets into a single “Electronic Front Door.”
Your patients' satisfaction is our #1 concern.
“I have been in the industry over 30 years and MedData has the most efficient and comprehensive Medicaid Eligibility program I have ever dealt with.”
You do what you do very well. What makes you stand out is that you are more of a partner with us to help us be successful in our business.
The MedData staff is responsive to our patients needs and obviously to our needs as an organization, not only with our service & process. They are always right on top of issues. Very quick to respond and nip it.
Client Services are exceptional. They are responsive and available to meet our needs. They facilitate and coordinate our needs between the various MedData departments, communicate effectively and anticipate needs.
I think you are serving our self pay population well by enrolling them in presumptive or Medicaid coverage where they desperately need it.
Enhance operational workflows.
Create a better experience for your patients.