Company Introduces Enhanced Technology and Processes to Complete Fifty Implementations in the Past Six Months
Brecksville, Ohio … MedData, a leading provider of revenue cycle management and patient satisfaction services, recently launched technology and processes that significantly streamline implementations of their patient pay services: MedDirect and MedData Plus.
MedData’s proprietary patient pay offerings average 15% found insurance and a 30% increase in patient pay reimbursement for both true patient responsibility and balance after insurance accounts. The services’ success derive from a dedicated capability that finds and updates demographic and insurance information and successfully verifies reimbursement, all while improving the patient experience and overall satisfaction scores. The new connectivity technology developed specifically for the implementation of the patient pay services now streamlines both the go-live timeframe and data exchange operations for optimal results.
Before uninsured patients receive a bill, MedData connects with them immediately after care through personalized, multi-channel communications. The solution utilizes proven patient segmentation and outreach strategies that educate, engage and communicate with patients in a way that drives results. The technology and hands-on process includes patient satisfaction services and feedback loops to both the client and the billing service that help refine existing processes.
“MedData’s patient pay reimbursement and satisfaction services don’t disrupt current billing processes or require intrusive or extensive client preparation,” explained Sue Chilson, MedData’s chief information officer. “Exceptional flexibility on file formats and content dramatically reduces the time needed for onboarding. With an implementation target of less than 30 days as our goal, our success in developing this solution ensures new clients will be connected and benefitting from our patient pay solutions faster than ever before.”
Brecksville, Ohio-based MedData is one of the nation’s leading providers of a range of medical revenue cycle management services including, among others, billing, coding, collections and patient satisfaction. For more than three decades, the Company has been providing innovative billing solutions to the medical community. Annually, MedData serves millions of patients across various medical specialties. MedData currently provides services to more than 3,000 physicians at 700 facilities across 40 states from its headquarters as well as offices in Grand Rapids, Mich., Roseville, Calif., Bellevue, Wash. and Peoria, Ill. For more information, please visit www.meddata.com.