Brecksville, Ohio – MedData, a leading national provider of “patient-first” revenue cycle management and patient financial lifecycle services, announced major upgrades to its patient payment and engagement platform, designed to streamline patient balance reimbursements and give patients greater insight into the medical billing process.
In addition to an improved design and user experience, the new portal consolidates all payments and balances into an easy to read dashboard – giving patients a bird’s eye view of their medical billing history. From there, patients can drill down to individual transactions, set up payment plans, and create email reminders. Utilizing the platform’s single-click option, patients can also choose to make a payment without creating an account or logging in.
“Healthcare bills can often be confusing and frustrating for patients,” said Jason Bird, MedData’s director of client operations. “This new self-service portal is designed to simplify the payment process – giving patients greater transparency and changing the way they think about their healthcare costs.”
Employing enhanced security features, the platform also empowers providers by letting them view all accounts associated with a guarantor, receive documentation, and accept payments in real-time.
“We have found that by focusing on education, communication, and treating patients with the dignity and respect they deserve, they respond positively, and they want to pay their bills,” said Ann Barnes, president and chief executive officer of MedData. “By creating a better patient experience, this new platform will further optimize patient responsibility reimbursements for our clients.”
MedData is one of the nation’s leading providers of a range of patient-first medical revenue cycle management services including billing, coding, collections, and patient satisfaction. For more than 30 years, the Company has been providing innovative billing solutions to the medical community and serving millions of patients across numerous medical specialties. MedData currently serves more than 3,000 physicians at 700 facilities across 43 states from its headquarters in Brecksville, OH, as well as from offices in Grand Rapids, MI, Roseville, CA, Bellevue, WA, and Peoria, IL.
To learn more about MedData’s patient-first medical revenue cycle management solutions, please visit www.meddata.com.