Brecksville, Ohio (April 24, 2017) – MedData, a MEDNAX (NYSE: MD) company and a leading provider of technology-enabled healthcare products and services, today announced the launch of MyMedicalMe, a mobile app designed to help people manage their medical bills.
This version of MedData’s patient payment and engagement platform was designed with the unique needs of the mobile user in mind. Patients of MedData’s client hospitals and physician practices can download MyMedicalMe on the Apple App Store and on Google Play for free in the U.S.
The app brings a dynamic level of interactivity to the essential functions of payment management – ultimately streamlining patient balance reimbursements and giving patients greater insight into the medical billing process. Key features include:
- Intuitive touchscreen user interface
- Single source for all payments and balances
- Easy access to high-level medical billing history
- Detailed review of individual transactions
- Convenient scheduling for payment plans and reminders
With the new app to complement the existing self-service portal, patients now have the flexibility to manage their payment needs when they’re online or on the go.
“Mobile devices are becoming a bigger part of our daily lives, and that extends to how we interact with healthcare services like billing,” said Jason Bird, MedData’s associate vice president of client services. “Patients will love how this app puts our self-service portal in the palm of their hand, simplifying something that often can be frustrating.”
The app brings greater transparency to the payment process and is just the latest example of how MedData uses innovative technology to connect and engage with patients.
“When patients are confused by their financial obligations for their care, the reimbursement process can be delayed. We’ve learned that by creating a better patient experience, results will follow,” said Ann Barnes, president and chief executive officer of MedData. “We listen to what our clients and patients want, and we’re happy to deliver a new tool that promotes better engagement throughout the payment process.”
MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled products and services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.
For more than 36 years, the company has been providing innovative solutions to the medical community and serving millions of patients across numerous medical specialties. MedData currently serves more than 5,000 physicians at a growing network of 2,000+ facilities nationwide from its headquarters in Brecksville, Ohio and more than 20 regional offices across the U.S. To learn more about MedData’s patient-focused solutions platform, please visit the MedData website.