Explore tips and strategies on how to better engage patients and improve your revenue cycle.
Historically, revenue cycle management has focused on maximizing insurance reimbursements, but as patient financial responsibility continues to increase, the landscape is quickly changing.
Almost every revenue cycle management company has technology, processes, and personnel in place to identify and collect on unpaid accounts. In truth, however, there are measurable differences between operating philosophies, technology platforms, processes, resources, and commitment.
Historically, health systems have focused their financial advocacy efforts on self-pay mothers, but the rising premium and high dollar deductibles costs for the commercially insured indicate efforts should cross all payer types. Learn why developing a strong newborn eligibility process is an important opportunity not to be overlooked by your organization.
Find out how other organizations leverage MedData’s expertise to improve the patient experience and boost their bottom line.
The rapid growth of patient responsibility costs began to negatively impact the organization’s operational and experiential logistics. Their call center responded to the dramatic increase in patient claims-related questions by staf ng up; however, this shift in focus contrasted sharply to the services that call center employees were trained to provide.
This healthcare network was struggling to manage their increasing volume of patient responsibility accounts. Their existing billing platform was designed to primarily manage insurance provider payments and processes not the nancial responsibility of thousands of patients.