Integrated Patient Financial Services
for Hospitals and Health Systems
A single patient touchpoint for all payment programs.
MedData OneTouch does something ENTIRELY UNIQUE in the revenue cycle services marketplace – it identifies all payer sources and the most appropriate coverage in the properly compliant order through a single touchpoint for patients, whether they’re insured, under-insured, or uninsured. MedData OneTouch specifically IMPROVES upon siloed services by making them work together as a single unified solution.
National reach. Local expertise.
Revenue cycle services for every specialty. Every healthcare provider type. Nationwide.
MedData is a tenured and trusted national provider of technology-enabled healthcare information management solutions designed to engage patients, empower physicians and hospitals, and improve financial outcomes throughout the entire healthcare continuum.
Onsite at your facility and in the field, MedData is the only company with representatives able to guide your patients along their financial path in all 50 states.
The MedData Difference
Our Vision
MedData will be the leading champion for patients and their financial responsibilities by treating them with the same care as their doctor.
Complementary Revenue Cycle Management Services
Eligibility & Disability
Our concurrent screening and advocacy help hospitals and the uninsured and appropriate programs to contribute to paying for care. Our technology-based, best-in-class inpatient and outpatient screening is automated for all 50 states and includes 24/7 ED coverage. We are HFMA peer reviewed, and no other vendor has our national presence and expertise.
Patient Responsibility
We have a dedicated, U.S.-based call center focused on patient education and quality customer service to help create a better overall patient experience. We offer bill consolidation and 24/7 patient self-service, and we screen for all programs before ever attempting to collect from the patient. We typically see a 30% increase in collections over what clients were doing before, and we and new or different insurance information on 15%-20% of accounts that come to us.
Third Party Liability & Workers’ Compensation
We identify liability sources, mitigate payer denials, and protect insurance proceeds for accident accounts. Our scalable services have nationwide presence – on-site in the ED and in the eld – with consistent exposure to every state program and local laws. No local law firm can match our ability to put people in the field on a local level anywhere in the country.
Denials Management
Our method of converting unresponsive patient denials into paid claims is unique. We take a hands-on approach and use a combination of proprietary and subscription-based services to successfully locate, engage, and educate patients to resolve pending issues.
Out of State Eligibility
Our team is embedded on-site within operations, providing real-time feedback and updates on trends across all 50 states. Our proprietary medical billing and claim management technology has over 350 Medicaid payer profiles, and we custom tailor each implementation to maximize ROI.
Veterans Administration
We provide comprehensive collection and follow-up services on all accounts, including everything needed to transmit the bill and obtain reimbursement from the Veterans Administration for this unique patient population.
Duet Health
Patient Engagement Platform
Our software platform is branded for your organization, customized speci cally for the care you provide (by service line and procedure), and available for any internet-enabled experience.
- Reduce readmissions and cancellations
- Increase program adherence
- Track patient-recorded data and outcomes
- Robust administrative dashboard for measuring patient & population analytics
- Deliver focused patient education videos, podcasts, images, and text directly to a patient’s mobile device or computer
- “Pre-hab” patients for better health outcomes
- Empower patients to take a more active role in their care
Your patients' satisfaction is our #1 concern.
“I have been in the industry over 30 years and MedData has the most efficient and comprehensive Medicaid Eligibility program I have ever dealt with.”
You do what you do very well. What makes you stand out is that you are more of a partner with us to help us be successful in our business.
The MedData staff is responsive to our patients needs and obviously to our needs as an organization, not only with our service & process. They are always right on top of issues. Very quick to respond and nip it.
Client Services are exceptional. They are responsive and available to meet our needs. They facilitate and coordinate our needs between the various MedData departments, communicate effectively and anticipate needs.
I think you are serving our self pay population well by enrolling them in presumptive or Medicaid coverage where they desperately need it.
Enhance operational workflows.
Create a better experience for your patients.