Integrated RCM Patient Financial Services for Hospitals and Health Systems
MedData delivers a full complement of technology-enabled and patient-focused revenue cycle management (RCM) solutions. Our services are designed to help hospitals, healthcare organizations and health systems of all types better manage challenges presented by persistent increases in the financial burden placed on patients and in the level of complexity of the revenue cycle. MedData helps hospitals increase cash flow by managing denied claims and finding patient payment options.
We have been honing our RCM craft for more than 40 years, which has led to continual improvement evident in our performance. Our long history has given us a deep, empirical understanding of how to adapt to the volatility of federal, state, and regional healthcare laws and programs.
Our breadth of expertise across the entire healthcare continuum combined with our nationwide resources has endowed us with the versatility needed to help our clients ensure our clients are quickly reimbursed and all of their patients have access to the best financial care.
Customer Service that Delights
Superior customer service can help elevate any business relationship into a true partnership. One of our core values at MedData is to “Delight our Clients.” We strive to exceed client expectations for quality, delivery, price, and performance with our revenue cycle services. In doing so, we will deliver an unexpected and continuous stream of additional value that transcends typical client satisfaction standards and leaves a lasting impression of our dedication to client delight.
An Integrated Revenue Cycle Service Line Approach
MedData’s diverse and complementary services are designed to work better together as part of MedData OneTouch℠ – an integrated revenue cycle service line approach that specifically improves upon operational centers and unites them into a single solution. This platform identifies all payer sources and the most appropriate coverage in the properly compliant order through a single touch-point for patients, whether they’re insured, under-insured, or uninsured.
Eligibility & Disability
Screening and advocacy designed to find maximum coverage from more than 2,000 state, federal, and local programs for all patients.
Patient Responsibility/Early Out
Dedicated U.S.-based call center focused on patient education and first-call resolution to increase collections and speed up claims processing.
Injury Accounts & Workers’ Compensation
Expert billing & legal teams resolve all claim denials in their entirety to mitigate compliance and revenue risks for Workers’ Comp and Liability (Auto) accounts.
A/R Recovery & Resolution
Full-service, outsourced accounts receivable billing and follow-up, including all balances and project work.
Denials Management
Persistent, hands-on approach and high-tech resources to overturn administrative or clinical denials.
Unresponsive Patient Denials (COB)
Focused engagement process for claim denials requiring the patient’s and/or subscriber’s involvement in order to secure resolution.
Out-of-State Eligibility
20+ years of legal oversight experience in all 50 states and 350+ Medicaid payer profiles.
Veterans Administration
Deep understanding of VA billing, appeals, aging, high dollar, etc., and personal connections to VISNs nationwide.
Duet Health Enterprise Mobile Platform
Comprehensive mobile platform that seamlessly integrates all of a hospital’s digital assets into a single “Electronic Front Door.”
“I have been in the industry over 30 years and MedData has the most efficient and comprehensive Medicaid Eligibility program I have ever dealt with.”
You do what you do very well. What makes you stand out is that you are more of a partner with us to help us be successful in our business.
The MedData staff is responsive to our patients needs and obviously to our needs as an organization, not only with our service & process. They are always right on top of issues. Very quick to respond and nip it.
Client Services are exceptional. They are responsive and available to meet our needs. They facilitate and coordinate our needs between the various MedData departments, communicate effectively and anticipate needs.
I think you are serving our self pay population well by enrolling them in presumptive or Medicaid coverage where they desperately need it.
Enhance operational workflows.
Create a better experience for your patients.