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FOR IMMEDIATE RELEASE
MedData Announces Expansion of Domestic Call Centers
March 2009 - Seattle, WA - MedData,
Inc., a provider of coding, billing and management
services to the Emergency Medicine industry, announced today the
completion of
expanded services at several of its offices.
As of December, 2008,
MedData’s “inbound” emergency patient calls have
been transitioned from Chennai, India to its operations centers in
Brecksville,
Ohio and Colorado Springs, Colorado. This
transition has created approximately 25 new positions for MedData at
these
domestic locations. While
MedData is firmly
committed to its partnerships with offshore sources, this expansion was
viewed
by the Company as a means of improving patient service.
“This environment of economic uncertainty and high
unemployment made the decision to increase patient services personnel
in Ohio
and Colorado much easier. Although
it is
more expensive, we feel the level of service to our Customers, and
their
customers—the patient—will be improved,” said Doug Thompson, Chief
Executive
Officer of MedData. “The
service
expertise and appreciation for the complexity of paying health care
bills from
our expanded call centers are already improving the patients’
experience for
our clients”
MedData is the premier
provider of Emergency Medicine and Hospitalist
revenue cycle management services.
With
innovative technology, a focus on process management and a reputation
for
excellent Client service, MedData has grown to become an industry
leader
servicing approx. 5 million patient visits annually in over 30 states.
For more information please contact Janette Roberton, janetter@meddata.com
Contact
us today to experience the MedData difference!
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